Welcome to Charter Heaven! We’re committed to protecting your personal data. This Privacy Policy explains how we collect, use, and secure your information when you visit CharterHeaven.com.
1. What We Collect
- Personal Info: Name, email, phone, address (when you fill out contact or service inquiry forms).
- Usage Data: IP address, browser information, pages visited, timestamps.
- Payment Info: Processed securely through our payment gateway—we do not store credit card details on our servers.
- Cookies: For site functionality, analytics, and personalized marketing.
2. How We Use Your Information
- To respond to your inquiries or service requests
- To process orders and manage subscriptions
- To improve website functionality and personalize your experience
- To send marketing updates and newsletters (opt-out available at any time)
3. Data Sharing & Third-Party Services
We don’t rent or sell personal data. We may share your information with:
- Payment processors—to complete transactions
- IT partners & hosting providers—to maintain service quality
- Marketing tools—if you’ve subscribed to receive content
4. Data Security
We implement strong safeguards to protect your data. Only authorized personnel have access, and all partners adhere to stringent data handling standards.
5. Your Rights
You can:
- Access or correct your personal data
- Request deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, please email us at: info@charterheaven.com